Knowledgebase - Smudge Hosting

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Why can’t I send emails? There a few reasons why you may not be able to send emails: Your ISP is blocking port 25 If you... Getting a “mail certificate name mismatch” / “cannot verify server identity” error? This error usually occurs when a mail client is using using a secure connection to the mail... What are the recommended Thunderbird Mail client settings? There are various methods of connecting to mailboxes on our platform. We always recommend IMAP as... Can I use ‘mail.domain’ in my mail client? For scale and redundancy reasons we operate each service from its own hostname. So we always... How can I change my mailbox password? Changing passwords for any mailbox can be done through the My20i control panel. Select...